About us

Springhill Suites is a premier hotel in Benton Harbor, MI. We are professional, customer-centric and engaging. Our goal is to create a warm and inviting atmosphere for the modern family. We put people first.

Our work environment includes:

• Modern office setting
• Growth opportunities
• On-the-job training
• Lively atmosphere
• Answer calls from prospective guests
• Book and register rooms over the phone or in person
• Keep records of room availability and guests' accounts
• Assign guests' rooms
• Make room adjustments as needed
• Contact housekeeping to deliver requested amenities
• Communicate with housekeeping to determine when rooms are ready
• Process check-outs
• Receive and hold mail or packages for guests
• Bill for accommodations and additional charges
• Answer inquiries in regard to travel directions and make dining and entertainment recommendations
• Assist guests with vacation planning
• Stock snacks, beverages, and other items available for purchase
• Assist with setting up and cleaning up continental breakfast offerings
• Arrange maintenance repairs
• Gather and respond to requests or complaints from guests

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 35 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Overtime
• Weekends as needed

Work setting:

• In-person

People with a criminal record are encouraged to apply

Application Question(s):

• Are you familiar with FOSSE PMS?

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Preferred)

Ability to Relocate:

• Benton Harbor, MI 49022: Relocate before starting work (Required)

Work Location: In person